Reference2247-3832
CourseMAN4162
Course_TitleCustomer Rel For Mgr
Credits3
DescriptionStudents will learn Customer Relations for Managers skills by exploring the dynamics of building solid and lasting relationships with customers. Topics will include doing business in a global environment$ cultural diversity$ the diversity of customs and global etiquette$ negotiation tactics$ global promotional tactics$ and acceptable professional and corporate behaviors in a global business environment. This course must be met with a grade of C or higher. Pre-requisites: MAN3894 ( 3 hr. lecture )
PrerequisitePre-requisites: MAN3894
InstructorGiselle Mcknight - GMCKNIGH@MDC.EDU
Requirements All Virtual College courses require high-speed internet access. Microsoft Office applications such as Word, Excel, and PowerPoint are required. Currently For ease of use when accessing either LMS, both PC and MAC users must use Mozilla Firefox as the default browser. Your course may appear to be functioning correctly in other browsers but some tools, assignments and assessments may not work in these other browsers. Don’t let your course work be affected by the wrong browser.
Fees*
Florida Resident Distance Learning FeeVC Course Total
$389.67$45.00$434.67
 
Non Florida ResidentDistance Learning FeeVC Course Total
$1,607.91$45.00$1,652.91
* There are no additional student charges associated with verification of student identification.
  • TEXTBOOKS
  • Visit the Virtual College Fulfillment Center webpage to locate textbooks and other course materials – http://www.bkstr.com/miamidadevirtualstore/home
  • Click on the Books tab at the top of the page and select Textbooks and Course Materials.
  • Search for materials by selecting a program, the term the course is offered, the division (Virtual College) and the department/discipline.
  • Upon entering this information, select the course and section by searching for the reference number of the course.
  • Add each textbook to your cart and pay online.
  • Students can select to have the textbooks and other course materials sent to a convenient location or picked up at your local MDC campus bookstore.
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MAN4162    4162   Credit    3  Giselle Mcknight - GMCKNIGH@MDC.EDU